Why the digital service portal?
Baktec.Assist offers an easy-to-use solution with a freely accessible service portal. Bakers can easily register their Baktec device using a QR code, gaining access to a digital environment tailored specifically to their equipment. The tutorials, available in video format, cover everything from installation and operation to service instructions. This allows common questions to be answered immediately, providing bakers and new staff with 24/7 support and preventing production downtime.
While Baktec’s water mixing and measuring devices are simple to operate, it is beneficial to review the operation multiple times beforehand. The instructional videos are particularly helpful when no experienced colleague is present on the shop floor. Clear, step-by-step guidance explains how to set the water amount and the correct temperature. Service videos address essential maintenance tasks, such as calibrating the device, so that any deviations in temperature and water quantity can be quickly rectified, even during the early morning hours.
The Baktec.Assist© portal not only alleviates the workload for bakers but also supports artisanal wholesalers and suppliers. They also gain access to the service portal, enabling them to assist their customers more effectively and address their inquiries.
With the launch of Baktec.Assist©, Baktec B.V. takes a significant step towards further digitalization and professionalization of the bakery sector. This innovative portal promises to be a valuable tool for bakers and their industry partners.

Step-by-step login





